Identified - Enthuse has an infrequent issue with releasing data in a timely manner. Often, but not exclusively, these relate to recurring donations taken via direct debit. When MoveData queries Enthuse for transactions, we request data from the last time we had a successful pull from their API. Sometimes there is delay at the Enthuse end, and they miss the window MoveData is gathering information across. Enthuse could fix this by allowing us to get transactions by last modified date and setting this value at the time the data is made public via the API, which would mitigate delayed data being missed and is a planned feature of their new APIs.
If you suspect you have missing data, please provide MoveData with the suspected date range and we will queue a catchup job. This will import all data from a specific date that is available via the API.
Jan 13, 2026 - 03:42 UTC
If you suspect you have missing data, please provide MoveData with the suspected date range and we will queue a catchup job. This will import all data from a specific date that is available via the API.
Jan 13, 2026 - 03:42 UTC
Investigating - We are currently investigating this issue.
Jan 12, 2026 - 02:40 UTC
Jan 12, 2026 - 02:40 UTC
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The MoveData Status Page displays historical uptime for all core MoveData services including Website, Salesforce Application and Notifications API. We recommend subscribing to updates from the MoveData Status Page so you can receive an alert should an incident or degraded performance occur. Please note that performance for Salesforce and third party platforms are not tracked on this Status Page - should those providers experience downtime or outages you should receive notifications from those sources directly.
MoveData Application
Operational
Salesforce
Operational
Enthuse
Degraded Performance
Funraisin'
Operational
GiveEasy
Operational
GiveWP
Operational
GoFundraise
Operational
Grassrootz
Operational
JustGiving
Operational
Raisely
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.